Integration · SMS
SMS, in the same breath as everything else.
Some customers just text. Through Google Messages, Textent brings plain SMS into the unified inbox so the lowest-tech channel gets the same memory as the rest.
- Guided connection
- Live sync
- Encrypted at rest
DF
LiveDario FerranteSMS
Running 10 min late for the fitting
Also, can I pay by card?
No problem, see you then. Card link is in this thread.
Reply to Dario…Draft follow-up
[01] What works/ Out of the box
Real SMS via Google Messages
Plain text messages arrive like any other conversation.
One thread per customer
Their messages here merge with everything they send you elsewhere.
AI drafts with context
Replies suggested in your voice, with the history already read.
Payments in the thread
Send a payment request into the conversation and track it to paid.
[02] How it connects/ Google Messages connection
01
Open Settings and choose SMS
02
Follow the guided Google Messages connection
03
Texts route into the unified inbox
[03] Also connects/ The other channels