Use case · Agencies
Every client promise, on file.
Client work happens in Slack channels, email threads, and the odd WhatsApp voice note. Textent keeps every promise, scope change, and sign-off with the client it belongs to.
- TL11:03Tobias Lindqvist (Fjord & Co)
Approved. Add the landing page to phase 2
- HV10:41Helena Vasquez (Solstice)
Can we review the brand book Thursday?
- NB09:55Nikolai Brandt (Arcline)
Deadline holds if we confirm today
Promises evaporate
The scope change agreed in Slack never made it to the proposal.
Context lives with one person
When the account lead is away, the history is too.
Invoices trail the work
The approval came weeks before anyone billed for it.
One record per client
Slack, email, and WhatsApp merge into a single client timeline.
Memory across the team
Anyone can pick up the thread with the full history read.
Summaries on demand
A month of back-and-forth compressed to decisions and dates.
Bill inside the thread
Quote agreed in chat becomes a payment request in the same chat.